CQC Formal Consultation Launched

cqc-squareThe Care Quality Commission (CQC) has launched a formal consultation on its next phase of regulation.

The CQC is the independent regulator of all health and social care services in England. It registers, monitors and inspects services to make sure they provide safe, effective, compassionate, high quality care, and encourages them to improve.

The consultation document, ‘Our next phase of regulation: A more targeted, responsive and collaborative approach’, follows the strategy for 2016 to 2021, published in May 2016, which sets out an ambitious vision for a more targeted, responsive and collaborative approach to regulation, so that more people get high-quality care.

The CQC wants your views on a number of proposals for implementing the five-year strategy.

 These proposals are aimed at achieving:

  1. A more integrated approach that enables the CQC to be flexible and responsive to changes in care provision
  2. A more targeted approach that focuses on areas of greatest concern, such as safety, and where there have been improvements in quality
  3. A greater emphasis on leadership, including at the level of overall accountability for quality of care
  4. Closer working and alignment with NHS Improvement and other partners so that providers experience less duplication.

Some of the proposals apply to all regulated sectors, including:

  • A reduction in the number of assessment frameworks that inspectors use to help make judgements about a service from 11 to just two – one for health services, and one for adult social care.
  • A set of principles to guide the approach to regulating in a changing landscape of care provision, including new care models and complex providers
  • Updated guidance for registering services for people with a learning disability and/or autism

Our other proposals focus on how the CQC will monitor, inspect, rate and report on NHS trusts from April 2017, including:

  • A shift to focus on the use of information gathered through strengthened ongoing monitoring of trusts and improved relationship management, taking a more targeted and tailored approach with fewer comprehensive inspections.
  • A new annual provider information request for all NHS trusts that will be less detailed, requiring them to describe their own quality based against CQC’s five questions. This information will feed into ‘CQC Insight’ and the wider intelligence held about the trust and used to help inform where and when to inspect.
  • Greater alignment with NHS Improvement to avoid duplication and support trusts to meet the dual challenges of quality and efficiency.

Plans for assessing NHS trusts’ leadership and use of resources have been developed jointly with NHS Improvement and have also been put out for public consultation at https://improvement.nhs.uk/resources/consultation-use-resources-and-well-led-assessments.

A further consultation, which will focus on how the CQC will regulate adult social care and primary medical services and further detail of changes the CQC wants to make to how it registers providers, will take place in Spring 2017.

The CQC will continue to work with people who use services, providers, professionals and our other local and national partners to co-produce its approach.

If you would like to share your views, please read and respond to the consultation at www.cqc.org.uk/nextphase. The consultation closes on Tuesday 14 February 2017.

To support you to respond to the consultation, the CQC will be hosting discussions on its public online community. You can access the community here

You can also tweet your thoughts using #CQCnextphase

If you have any questions about this consultation, please email nextphase@cqc.org.uk.


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